Privacy Policy

Welcome to Camping Spirit Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your outdoor shopping experience is secure and trustworthy, just like our products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website campinggear-shop.com.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, please do not use our website.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our website:

Personal Information

When you make a purchase or create an account, we collect:

• Contact details (name, email address, phone number)
• Shipping and billing address
• Payment information (credit/debit card details processed securely through our payment providers)
• Purchase history and preferences

Automatically Collected Information

When you browse our website, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring website)
• Location data (general geographic region based on IP address)

2. How We Use Your Information

We use your information to provide and improve our services:

• Process your orders and payments for camping equipment, awnings, and accessories
• Communicate with you about orders, products, services, and promotional offers
• Provide customer support and respond to your inquiries
• Improve our website, products, and customer experience
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

Service Providers

We share information with third parties who provide services on our behalf:

• Payment processors (Visa, MasterCard, JCB, PayPal)
• Shipping and delivery partners
• Marketing and analytics providers

Legal Requirements

We may disclose your information if required by law, regulation, or legal process.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers located in the United Kingdom and European Economic Area (EEA).

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure server infrastructure.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your data.

5. Your Rights

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Objection: You can object to processing of your personal information for direct marketing.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand your preferences for camping equipment and outdoor gear.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Enable enhanced functionality and personalization.
• Targeting Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the beginning of this policy. We encourage you to review this policy periodically.

10. Contact Us